Return Policy

Articles are accepted for credit or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt. Returns must be sent to our Customer Service Center. 

A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. 

Special orders and Masterpieces Are not included in the return policy.

Returns must be sent to our Customer Service Center at:
Al-Sakhra
Customer Services
ATTN: Returns
I.D.C. Millennium Israel Ltd.
Macabbi Building. 1 Jabotinsky st.
Ramat Gan, 52520 ISRAEL

Trademarks & Copyrights

The name Al-Sakhra is trademark of I.D.C. Millennium Israel Ltd. and/or its affiliates and is used under license. All designs copyrighted by Al-Sakhra, except where otherwise noted. 

Photography

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details or smaller than actual size in order to show the entire item.

Applicable Laws

This website (excluding any links) is owned and controlled by I.D.C. Millennium Israel Ltd. from its offices within ISRAEL. By accessing this website, both you and I.D.C. Millennium Israel Ltd.  agree that the statutes and laws of ISRAEL, will apply to all matters relating to use of this website. In addition, you agree to the exclusive personal jurisdiction and venue of the Courts in ISRAEL.

Visitors to this website are responsible for their own compliance with local laws regarding website use and access.